faq

How do I know how much Everly to add to my water with a pouch?

With the pouch, it's all about adding to taste (like salting to taste). You can customize your Everly to your preferred flavor level. Pinch the pouch below the spout to slow the flow of powder. A little Everly goes a long way, so start with a few small shakes! After your first couple of tries, it'll start coming naturally to you. Learn more here.

Which flavors are caffeinated and caffeine free?

All of our Hydration pouches are now caffeine free. All of our Energy flavors are caffeinated.

What is Everly sweetened with?

Our sweetener blend is stevia leaf extract and erythritol. We love this blend because it allows us to balance great taste with being natural, sugar free, and zero calorie. This is the same blend that amazing, respected brands like Honest Tea (their Honest Zero soda), Zevia (natural, sugar free soda), and Bai use. These two sweeteners together make Everly the healthy alternative to sugary and artificial beverages.

What is Stevia?

Stevia is a plant from South America that is natural and sweet. Our stevia is grown in Brazil, and we do not use artificial additives or chemical processes when sourcing our stevia leaf extract.

What is Organic Erythritol? Does it have any GI issues?

Organic Erythritol is an amazing, non-artificial sweetener that does not affect blood sugar, does not cause tooth decay, and is noncaloric. Erythritol occurs naturally in pears, soy sauce, wine, watermelon, and grapes, and is a great alternative to sugar. It is a sugar alcohol, and some sugar alcohols can cause GI issues. That said, erythritol has very little GI impact compared to other sugar alcohols like xylitol, and in order to have a GI reaction, most people would need to consume 40 grams of erythritol in a sitting. We use less than 1 gram of erythritol in each packet (16.9 fl oz serving of Everly in water).

How long does shipping take? How will my Everly get to me?

We personally pack your order here at our office in Nashville. We ship orders via USPS within 2 days of receiving them, excluding weekends. Shipping can take 3-5 days via USPS.

What do I do if my order is wrong?

If you have received the incorrect order or a faulty product, just chat with us using the icon at the bottom right of the screen and let us know so we can fix it!

Do you ship outside of the US?

We only ship to the US right now. We are working on Canada. If you would like to distribute Everly internationally, please sign up here.

How do I update my payment method?

Go to your account, click on your subscription, and click on the option to change your payment method.

Can I modify my Subscription?

Modifying your Hydration Plan is easy - just sign into your Everly account, navigate to your subscription, and click "Change". You can update it from there.

Have a question that we haven't answered here?

Chat with us using the blue icon at the bottom right of the screen! Be sure to input your email so we can get back to you if we are currently unavailable.